Privacy Policy

Cimino & Cimino Pty Ltd respects the privacy of people who contact the firm or use this website. This policy explains, in general terms, how information associated with the website is handled.

Information collected through the website

The website host and related technical providers may record information needed to operate, secure and diagnose the website. This may include a device or server address, browser and device type, date and time of access, pages requested, referring page and downloaded documents.

When you use the initial-enquiry form, we collect your name, email address, your telephone number and any deadline information you choose to provide, the legal-service category you select and your brief message. The service-page enquiry forms also collect your current residential postcode, the property postcode where known, and optional information about the proposed work. Postcodes are for internal assessment, not an automated decision about whether we can act. If you accept analytics or advertising measurement, supported campaign parameters from the landing URL may be kept for the browser session and included in the private enquiry email. They are not published. That information is used to respond to your enquiry and assess whether we may be able to assist. The required information is needed so that we can understand and respond to the enquiry.

When you use the form to send our conveyancing details to a real estate agent, we collect your name, email address, mobile number and property address, together with the agent's name, email address and any mobile number you provide. We use that information to email the agent at your request, copy the enquiry to Cimino & Cimino and send you a confirmation. Submitting that form does not create a solicitor-client relationship or confirm that we can act. Formal engagement remains subject to conflict checks, costs disclosure and onboarding.

Please do not use the form to send confidential documents, identification, bank details or detailed sensitive information. Submitting the form does not create a solicitor-client relationship. We must complete conflict, identity, scope and engagement checks before agreeing to act.

Enquiry-form email delivery

Before the conveyancing-details form sends an email to your nominated agent, we send a confirmation code to your email address. The website also uses short-lived security records to limit repeated or automated submissions and prevent duplicate emails. These records contain keyed hashes of network addresses, email addresses and submission details, together with sending status and aggregate security counts; they do not contain the form message or property address in readable form. Confirmation codes expire after 15 minutes. Security records become eligible for deletion after two days and are removed as subsequent form requests are processed. This does not delete emails already delivered to our inbox or held by the email provider.

The website forms use Resend, operated by Plus Five Five, Inc., to deliver direct service-page enquiries to Ian Cimino at ian@ciminoandcimino.com.au, and general enquiries to our info@ciminoandcimino.com.au inbox and to send the agent and client emails described above. Resend processes email addresses, message content and related email metadata. Resend states that its primary processing operations are in the United States and lists service providers located principally in the United States. Information submitted through the forms will therefore be processed outside Australia.

Resend states that it encrypts data in transit and at rest, processes customer data while the service agreement remains active, and deletes customer data within 90 days after account termination. Its current Privacy Policy, Data Processing Addendum and subprocessor list provide further information.

Google Analytics, Google Ads and cookies

This website offers optional Google Analytics 4 for website usage measurement and Google Ads for measuring which advertisements lead to enquiries. Both services are provided by Google LLC. You can choose each separately in the privacy-choice notice. Google tags are not loaded until you consent to at least one of these purposes. An earlier analytics choice does not grant advertising-measurement consent.

If accepted, Google may process information about your device and browser, pages visited, approximate location and interaction with the website. With analytics consent, we record contact-intent events when a visitor selects a telephone, email or initial-consultation link, and a completed-enquiry event containing the service category after the server confirms acceptance of a direct service-page enquiry. With advertising-measurement consent, we also send Google Ads a conversion event for that accepted enquiry; Google may use advertising click identifiers and measurement cookies to attribute it to an advertisement. Telephone clicks indicate an interaction only, not a completed or connected call. Opening or unsuccessfully submitting a form, and sending conveyancer details to an agent, do not trigger this conversion.

Our measurement event payloads exclude names, contact details, postcodes, property addresses, message text, documents and identification information. Page measurements omit URL query strings and fragments. Advertising click identifiers may still be processed by Google for consented conversion attribution. The website does not enable enhanced conversions using customer data, remarketing audiences, call recording or session recording. Google Signals and advertising personalisation remain disabled.

Your separate preferences are stored in your browser. If analytics is accepted, Google Analytics may set cookies beginning with _ga. If advertising measurement is accepted, Google Ads may set advertising-measurement cookies, including cookies beginning with _gcl. You can decline either purpose or change your choices at any time using “Cookie settings” in the website footer. Declining does not restrict access or prevent an enquiry.

Google may process analytics data outside Australia. Further information is available in Google’s Privacy Policy and its information about safeguarding Google Analytics data.

Use and disclosure

Information is used for the purpose for which it was provided, for related business and legal-practice administration, and where otherwise authorised or required by law. We do not add an email address to a marketing list unless the person has requested or consented to that use.

Information may be handled by service providers supporting our website, communications and practice systems. Links to third-party websites are provided for convenience; those websites have their own privacy practices.

Security, access and enquiries

We take reasonable steps appropriate to the circumstances to protect personal information held by the firm. Internet communications are not completely secure, and confidential or time-critical legal instructions should not be sent through an unsecured channel without confirming the appropriate method with us.

To request access to or correction of personal information we hold, or to raise a privacy concern, contact us at info@ciminoandcimino.com.au or telephone 0435 680 701.

Last updated: 3 October 2026.